Bernina, Brother & Elna Sewing Machine Specialists
01484 516700


Hi, just a quick note to say thank you for your help in making my mind up to purchase the Bernina Cotton and Steel Edition 350 and for sending it so quickly. I have been "playing" this morning and you were right about not noticing the size difference compared to the Virtuoso. Kind regards, Kim. Received 16/08/2017

Good morning, It's better late than never, I just wanted to say thank you, my machine arrived last Thursday as promised, and is fantastic! Thanks for your help. Kind regards Cath. Received 16/06/2017

To the wonderful staff at Howdens, Many thanks for your assistance yesterday and your prompt delivery. It arrived this morning - that's what I call excellent service. Thank you. With every blessing, Revd Jenny d'Este... Received 14/06/2017

Attention of: Jean Fox, I ordered this on the 24th Feb and it arrived 9.30am on the 25th. I am impressed. Thank you. Regards, Therese Com.... Received 25/02/2017

Hi John, LED lamp unit arrived today and it's been installed successfully. Thank you so much for your help, I expect I'll be back again soon for another bag for my sewing machine! Thank you. Emma Kate Hul... Received 25/02/2017

Just to confirm that I have received all items in my order, including those direct from Bernina. Many thanks for such swift delivery. Best wishes, Jane Brac.... Received 11/01/2017

Good evening, We ordered the following from you and the product arrived the next day - brilliant - thank you. Mike El... Received 09/01/2017

Hello. Just a note to let you know the Bernina bags arrived this afternoon. I am delighted with my purchase and impressed with the speed of delivery. Thank you very much. Kind regards Jessie Gig... Received 05/01/2017

A belated thank you! I spoke to you prior to Christmas about a Bernina presser foot. Your advice was much appreciated and the foot arrived the following day. Thank you for the excellent service. Tina Bic... Received 04/01/2017

Thank you so much for your work on my Elna Stella sewing machine, it is working perfectly - better than it has done in quite a long time. I have managed to finish sewing the curtains and it was a pleasure to use. Wishing you all the best in your future ventures. Margaret Rog... Received 31/10/2016

Dear sir, Many thanks for your prompt delivery and help from your Mr John Fox regarding the foot control for my sewing machine. Excellent service and help. Sincerely, Don Rowl... Received 22/09/2016

Thank you Jean, the Bernina Trolley Bag arrived today, I'm delighted with it and my "Artista" is already installed ready for a workshop next week. Many thanks for such prompt, efficient and courteous service. Kind regards Nicky Tow... Received 07/06/2016

I would like to say Thank You for the very prompt service you have given me. Item ordered one day and delivered the next. I would not hesitate to recommend you to friends and to use your services again. Shirley Mac... Received 27/05/2016

Thank you so much for your amazingly quick service...I only ordered these yesterday and 24 hrs later they've arrived! both respects! Eileen Run... Received 24/06/2015

I would like to thank you for your prompt and friendly service. That you went to the trouble of phoning me to let me know where the machine I ordered would be delivered from, and that you would be away at your son's wedding, is more than a lot of companies would do. The machine arrived, as you said it would, yesterday (Thursday 14th). So quickly! I am really happy that I bought this machine, it's going to be such an asset. Thank you again, Isobel Blo...... Received 15/05/2015

Just to let you know that my HiLo table was delivered last Thursday and I'm very pleased with the quality of it and its ease of use. Your reassurances about delivery/set-up were fulfilled - I was given a week's notice of the delivery date by Horn; the delivery man was very careful carrying it (to an upstairs room); he then assembled it, tidied away all the packaging and demonstrated its use. Thank you. Jane Bra...... Received 12/05/2015

Dear John, As if by magic I returned to my desk after lunch and your invoice was waiting! Two minutes later the sewing machine arrived at the loading bay door. Many thanks for your prompt attention and service. Best Regards, Dawn. Received 12/03/2015

Hello Jean, I am writing to thank you for your prompt service and delivery of the above order which I received this morning. Many thanks. Eileen Bot... Received 28/02/2015

Hello, thanks for getting my lens kit to me so quickly. How did I ever do without them! Cheers, Carol C... Received 05/02/2015

Dear John, Many thanks for your quick response. I apologise I did not see your note and appreciate you sending me the reel to tide me over. It has been a pleasure doing business with you and will purchase from you again in due course. Kindest Regards, L... Received 29/01/2015

Hi Mr Fox, Thank you for your email. Your service is absolutely first class. The new Elnapress arrived yesterday, much to my surprise as I had ordered it less than 24 hours before. I had the joy of using it last night and it is wonderful. My old one was on its last legs. Thank you again. Regards, Frances Hor..... Received 21/01/2015