Below are some of the very kind unsolicited comments about our service, we thank the contributors for taking the time to drop us a line. -------------------------------------------------------------------------------------- Thank you for your prompt and efficient service goods delivered on 10 December 07. So sorry for first card number not being processed, it turned out to be a error with electronic systems not on our part. My bank was most sorry about this error. Once again thank you, i will recommend you and use you again in the future. Kind Regards, M.E. Brough (Received 11/12/2007 Hi, just to say how pleased i am with my Bernina 807 i bought from you last week, I was watching one on Ebay and noticed today it sold for £191-25 plus £15 p/p, so I got a bargain - joking aside they do seem to fetch a lot on Ebay. Many Thanks, Helen Ford (Received 02/12/2007) Thank you for the excellent service I have received from you. I ordered two feet for my Brother sewing machine. I received the order yesterday (Tuesday) after only ordering it on Monday afternoon. Many Thanks, Linda Jeffs (Received 24/10/2007) Many thanks for your very prompt delivery. Beautifully packaged and received the day after I ordered on line. Thank you very much. Now I can proceed with running up some rice and lavender relaxing pillows, knowing they'll be beautifully finished with my lovely new pinking shears. Thank you. Kind regards Jill Doyle (Received 22/11/2007 Dear Mr. Fox, I have just received my order of scissors. I wanted to tell you how delighted I am with your prompt and efficient service and I shall certainly be using your web site again. Thank you! I wish I had found you earlier. I had tried to order the scissors from a very large, well known website, only to find that after 8 weeks they emailed me to say they were unable to supply them. I shall not be dealing with them again. I shall be recommending you instead . Many thanks, Janine Edwards (Received 05/07/2007) Hello John, I received machine just before lunch today. I have only managed to unpack it to check contents etc and have not yet had chance to 'try' it - however I'm looking forward to that tomorrow evening. Many thanks for all your advice, time and patience - it was very much appreciated, and I would certainly recommend you to anyone. Kind regards Amanda (Received 22/05/2007) Dear Mr Fox I am writing to thank you for the excellent service I have experienced re the above order. It arrived safely and promptly and is great value. I would recommend your service to others without hesitation Yours sincerely, Jane Rutter (Received 28/11/2006) Hi there, The machine has arrived today. Many thanks for your great service. Now....off to read the manual. Yikes! This should be fun. Cheers, Caroline (Crete) (Received 09/11/2006) Just wanted to say thank you for a brilliant service. The quilting foot arrived 10 minutes ago and is already attached to my machine! Thank you so very much I shall be recommending you to all my sewing friends. Regards Glynis Hughs (Received 13/09/2006) Hello Mr Fox. Just to say that my machine arrived as arranged last Wednesday safe and sound.  I have been very impressed with your service. Thank you Vicki Dorey Received 27/06/2006) Hi John, Just a quick not to say thank you for sending the bulbs so quickly I received them today - your service is first class. Elizabeth Lewis (Received 10/07/2006) Dear Mr Fox. Just a note to thank you for your excellent service. I have now collected the sewing machine and accessories from the two orders I placed with you and I am very pleased with them. Thank you once again for your kindness in advising me and for being so helpful to a sewing machine 'novice'. Yours sincerely Kate Raine (Received 07/06/2006) Hello John, I meant to get an email off to you right away, but I got carried away with all the fun of it -- I apologize about that. The machine did arrive yesterday, just as you said. The shipping box was in excellent condition, especially considering that this was such a long journey. It honestly looked like it was delivered from across the street! I haven't attempted to sew anything yet, however I imagine that everything is fine. I've been busy watching the video and reading the manual, and thought it best to allow the machine acclimate to the temperature. We did replace the electrical cord last night, and the machine started up just fine. It was very simple to find a replacement cord. Thank you so very much!. Your kind service, and your promptness in fulfilling my order has been very much appreciated. Connie Little (America) (Received 30/03/2006) Now, that's what you call service! My scissors arrived lunch time today, thank you so much for your prompt service. Regards Jean Cumbria (Received 13/10/2005) Dear John. Just to let you know that my machine has arrived! It was tracked at Johannesburg International hub on the 2nd of June. Received notice on the 7th of June and went through to pay the VAT and collect it on the 9th. It seems like a lovely, uncomplicated machine that produces a better stitch than the coverstitch I have on my Bernina 2500 DCET. Thanks once again for your excellent service and I  shall be shopping on your website when I need any other sewing supplies. Many thanks Yvonne Robinson (South Africa) (Received 11/06/05) Hello John, My Bernina arrived on Monday. I'm giving my old Janome machine to my school, as my husband insists on a One In One Out policy with regard to sewing machines. I also have a beloved Singer Featherweight that I use for patchwork, an even older Singer hand-operated one that I couldn't possibly part with, and a funny little 1960s folding one I got on Ebay, so he's not being entirely unreasonable. I just wish he applied the same rigorous principle to his golf stuff. Thank you also for the £25.00 gift token, I'll have to get to know the machine first, before I'll know what would be the best add-on to buy. Thank you for a quick and efficient service, Regards,Maura Bangs (America) (Received 25/05/05) This order arrived in Germany this morning (Friday). I placed the order on Sunday night - that is a truly impressive service! A heartfelt thanks for saving my life! I needed all those items for a course which starts tomorrow morning at 10.00 a.m., and I have not been able to find a suitable supplier in Germany. Again, thank you for your help and prompt assistance. Maureen McIntosh (Germany) (Received 11/03/05) Dear Sir/Madam, I would like to thank you for the very speedy service that you provide. I was most surprised to receive my order before 8am this morning, especially as I only placed the order on Sunday! What can I say except a very big thank-you and that I will be ordering future supplies from your good selves! Yours sincerely Ann (Received 30/11/04 This e-mail is to thank you for the excellent service I received when I returned my Innovis 500D today. May I say it was worth the 240 miles round trip to deliver the machine to your shop. As it was nearly 12 months since I bought it I was not expecting you to replace it, but just send it away for repair. It is very rare these days to receive service like you gave and I will certainly recommend you to anyone else. Guess where I will be going next time I need anything!! Thanks again, Best Wishes, Janet Dutton (Received 26/08/04) Thank you so much for your prompt attention to my request. I ordered on Sunday evening and my parcel arrived this morning Wednesday. I am very impressed with your service and packaging and will be in touch again soon. Thanks again, keep up the good work! Yours sincerely Lavinia Edwards (Received 04/08/04) Dear John. Please thank your people and thank you for the great service we've had in getting my Bernina back in action. It arrived safely yesterday an it's absolutely lovely to have it working smoothly again and we have been very pleased indeed with your prompt and informative, efficient and friendly service. It was outstanding from start to finish. Thank you so much, Best wishes, Pauline Goddard (Received 03/07/04)